Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

Return policy

  • Customers can return their order within 7 days of the order delivery.
  • All returns must be in unused condition with all original tags and packaging intact.
  • Shipping and Cash on Delivery charges will not be refunded, wherever applicable.
  • In case of a partial refund, If the total invoice amount goes below Rs. 349 then shipping charges of Rs. 60 will be deducted from the refund amount. Since shipping is free if the order invoice value is above Rs. 349.
  • In case of reverse pick up, the availability of reverse pick up on the given pin code will be checked.
  • If available, reverse pick up will be done within next 3 working days. You will receive a Shipment Label of which you need to take 3 printouts. Out of 3, 1 label you will have to stick on the package upon packing the Product in a secure packaging. Get 1 signed by the pickup person and hand over the 3rd label to the pickup person. Please Note: The customer won’t be charged at the time of Pick Up. Please do not pay even if asked by pick up person and reject to handover the package.
  • Once we have received the items in the expected condition, order amount will be refunded through the same payment mode within 3-9 business days.
  • In case of Cash on Delivery mode, the customer will be asked for NEFT details.
  • For any other requests or queries write to us at care@rushfashions.com

Replacement Policy:

  • Customers can send a replacement request within 7 days of the order delivery.
  • We do not charge for replacement.
  • All returns must be in unused condition with all original tags and packaging intact.
  • In case of reverse pick up, the availability of reverse pick up on the given pin code will be checked.
  • If available, reverse pick up will be done within next 3 working days. You will receive a Shipment Label of which you need to take 3 printouts. Out of 3, 1 label you will have to stick on the package upon packing the Product in a secure packaging. Get 1 signed by the pickup person and hand over the 3rd label to the pickup person. Please Note: The customer won’t be charged at the time of Pick Up. Please do not pay even if asked by pick up person and reject to handover the package.
  • Once we have received the items in the expected condition, We will ship the replacement package.
 

Refund Policy

What are the terms and conditions for refund?

  • You can ask for a refund against any item in your order within 7 days of its date of delivery.
  • Refund will be processed through the same payment mode within 3-9 business days. In case of COD, We will need your NEFT details to process refund. NEFT process will need 2-4 days to initiate the refund.
  • If you are a guest user you will need to register with the email address which you had used to place your order.
  • Shipping and COD handling charges are non-refundable, wherever applicable.
  • In case of a partial refund, If the total invoice amount goes below Rs. 349 then shipping charges of Rs. 60 will be deducted from the refund amount. Since shipping is free if the order invoice value is above Rs. 349.
  • For any other requests or queries write to us at care@rushfashions.com

how long does the refund process take?
  • Refund will be processed through the same payment mode within 3-9 business days. In case of COD, We will need your NEFT details to process refund. NEFT process will need 2-4 days to initiate the refund.